What if Xandabox fails?

January 11, 2021 Administrator Xandabox

There is a limited worldwide warranty of 1 year on a Xandabox.

If your Xandabox is eligible for replacement, you can ship the failed Xandabox back to us and we will send you the replacement unit as soon as possible. Shipping costs for returning of Xandaboxs are covered by you, whereas we will cover the shipping costs of the replacement unit.

In order for you not to incur unnecessary shipping costs, make sure you contact our support team first. You might get yourself a local part replacement, like for a failed SD card, which might be cheaper than shipping it back to us.


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